Operational Updates During COVID-19

Thank you for allowing me to be of service to you and your family during these challenging times. I value being a trusted resource for you and I hope also a voice of calm amidst this storm. I know deeply about the promises of what homeopathy can offer, and I truly believe it can aid you in so many ways during this time. It has done so in past epidemics, and will continue to do so through this one.

I also wanted to send you a few recent updates occurring at Austin Clinic of Homeopathy during this pandemic:

First, we remain open.

Despite the “Stay Home Stay Safe Order” effective March 25, 2020 for Williamson County, Healthcare operations are considered an “Essential Business.” As such, in-person appointments are still available to you. Though, per Williamson County Health Department, if you are experiencing any respiratory infection symptoms; symptoms of COVID-19, which may present with fever, cough, shortness or breath, body aches, and/or unexplained fatigue; or have had any known exposure to the coronavirus, please stay home and complete a Telehealth appointment. Also, anyone entering the building will be required to have their temperature taken. With this in mind, if you’d prefer or need to meet remotely, let me know ahead of your appointment time and I will supply you remote conferencing information. 

As of publishing this post, the vast majority of my current appointments are being completed remotely with minimal or no issue. The only disruption is related to weak wifi connections. Please ensure you have privacy and a strong internet connection for remote appointments. As needed, phone visits can also be completed.

The following policies remain unchanged:

• Homeopathic remedies from my clinic are $15 and remain available for pickup onsite during regular business hours of the building: Monday through Friday 7:00 am - 5:00 pm, and 8:30 am - 12:30 pm on Saturdays. Remedies can also be mailed for $10 shipping/handling.
• If the office is closed or I’m otherwise unable to prepare your remedy in an urgent situation, local Austin retailers such as Natural Grocers, Whole Foods, Sprouts, or People’s Pharmacy also carry homeopathic remedies.

The following is a new policy:
In light of the rise in needs from many in our community, after-hours consultation rates have been discounted while this pandemic rages on. You can reach out to me on evenings and weekends for the same rate as regular “Acute Care Consultations” in my practice ($40). To do so, complete this online form. I will respond as soon as I’m able. If you have an urgent need, call me and leave a voicemail. Please note that this service is for active, current clients, and is not limited to COVID-19 symptoms. To learn more about this offering, as well as how to establish care in my practice, please read a recent blog post on this topic.

Continue to stay in touch with me about your homeopathic care, and if you have any questions or concerns during this time. I’ve been asked a lot what can be done about COVID-19. Truly, your best homeopathic approach is to maintain your constitutional care, despite what you may have heard online or on social media groups about various homeopathic remedies. Keep working with a trusted, board-certified professional, especially one that knows your individual case and needs well. Anxiety and fear is natural response to unknown factors, especially pandemics. It’s understandable to seek out something - anything, that could help. Just stay the course. Talk to your homeopath about your individual needs. Together, we’ll get through this.

Sincerely,
Noel